Horizons Homecare - Lancaster & Morecambe

Why you can trust this listing

Vetted before listing

Checked directly by Find-Care before listing, while awaiting a first CQC inspection.

Prices published

Provider supplied starting prices are shown below, so you can compare your options.

Quality comes first

Paid placements are clearly labelled and kept separate from quality ranked results.

Vetted · awaiting first CQC inspection

Care Quality Commission

Find-Care lists Horizons Homecare - Lancaster & Morecambe as Vetted: checked directly by Find-Care before listing. This provider is awaiting their first CQC inspection.

Vetted: Checked directly by Find-Care before listing
Registered as: Horizons Homecare - Lancaster & Morecambe
Registered manager: Tracey Redwood, since February 2026
Address: 44-48, North Road, Lancaster, Lancashire, LA1 1PA
Registered for: Personal care in people's own homes · Personal care

Read their page on cqc.org.uk

A message from the manager

Hello everyone, I'm Tracey. I just want to say a huge thank you for taking the time to read about Horizons Homecare and what makes us so different. We opened this office early in 2026 with a view to bring our high quality care into the Lancaster & Morecambe area after our own client families were requesting care from us, but it sat outside of our Blackpool branches remit. We are extremely dedicated to giving all of our clients the same carers that will arrive on time, every time and that they will even stay for the full duration. You don't pay for 5 minutes with us.

Tracey Redwood

Registered Manager, Horizons Homecare - Lancaster & Morecambe

Why families choose Horizons Homecare - Lancaster & Morecambe

In their own words

Horizons Homecare was built to provide a stable fix for the care at home model that we all see. We send the same carers (based on your own preferences), that arrive at the times you choose, they arrive on time and they stay for the correct duration. All of this has been evidenced since 2024 and it provides clients and their family members with a sense of security and trust. We have a dedicated and local office and you receive a dedicated and local team that supports you and your family along the journey. Whatever you need, we are here.

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Where they cover

Home care is about whether a carer reaches your address. Tap your postcode district.

LA1 LA2 LA3 LA4 LA5

Types of care

Everything this agency has told us it provides, from a short visit to full live-in support.

Personal care

Companionship

Domestic help and errands

Medication support

Meal preparation

Live-in care

Overnight and waking nights

Respite at home

Reablement after hospital

Dementia

Facilities

Disabled access office
On-call services
Private discussion space
Dog friendly space
Open to public

Prices

30-minute visit, from: £23 per visit
Hourly visiting, from: £33.50 per hour
Live-in care, from: £2,226 per week
Overnight, from: £294 per night

Self-fundingLocal authorityNHS fundingVisits from 30 minutes

Set by the provider. Confirm your care needs and final price directly with them.

Getting started with Horizons Homecare - Lancaster & Morecambe

Aims to start within

1 to 5 days of your enquiry

Free care assessment
Meet the team
Care Starts

Opening times

Monday: 9:00am to 5:00pm
Tuesday: 9:00am to 5:00pm
Wednesday: 9:00am to 5:00pm
Thursday: 9:00am to 5:00pm
Friday: 9:00am to 5:00pm
Saturday: Office closed
Sunday: Office closed

Accepts visitors at their office during open hours
Has an out-of-hours/on-call system in place

Family reviews

Find-Care does not show reviews for Horizons Homecare - Lancaster & Morecambe yet. A review is only worth your trust if we can check it came from a real family, and we are not collecting reviews yet. We would rather show you nothing than scores we cannot stand behind.

Common questions

What's the shortest visit you offer?

The shortest visit we currently offer is a 30-minute visit. This can be used to make food, to administer medications, to quickly clean, or for anything else you can think of. We cannot provide personal care in a 30 min visit.

Are there any extra charges?

There are no extra charges with Horizons Homecare. No admin fees, travel fees, complex fees, weekend rates, peak rates etc. You simply pay for the time you have.

How quickly can care start?

We aim to start care within a couple of days after one of our free care assessments.

Will my relative see the same carers?

Horizons Homecare ensures that all clients who receive our care will see the same carers. These are the carers that form an official part of your own care team.

Which areas do you cover?

We cover Aldcliffe, Bailrigg, Bolton-le-Sands, Carnforth, Caton, Ellel, Galgate, Halton, Hest Bank, Heysham, Morecambe, Scotforth and of course Lancaster.

Are your carers trained to give medication?

All carers undergo official Medication Administration training during induction training. Along with refresher training and further CPD training. Controlled drugs level 2 and Nursing delegated tasks are trained seperately for their own clients.

Can you support a hospital discharge?

Horizons Homecare support hospital discharges in the safest way. We liaise with you, family and discharge coordinators. We can assess your care needs within hospital, get clinical advice and use that to create a tailored care plan to assist you home.

What happens if a carer is off sick?

Sickness is normal part of life, and we understand that. Our systems have been designed over 10 years to ensure 'adequate safe staffing levels' and our evidence is that you will still see a regular carer in your team, and you will never miss a visit

Do you offer live-in or overnight care?

We offer a tailored live-in care service, which means that we recruit specificly for you and your needs. It means it can take longer to set-up, but it also means we can keep our recruitment standards high. We also provide overnight care.

Can we change or cancel visits?

Horizons Homecare operates a responsive service and we understand that needs change quickly. Simply call us and we will react to those changes with you. You can cancel and change visits as much as you want.

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Some of the information on this page has been written by the provider, and Find-Care cannot always verify these claims.

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